Troubleshooting tips We have some extra troubleshooting tips for Tzumi Sound Mates and Apple iPhone X devices - click to view
Tzumi Sound Mates
We've had lots of reports of problems with people struggling to connect their two Tzumi SoundMates together. There are multiple posts on our forum about this with confirmed solutions. The two posts we would recommend you start with are this one and this one.
There are apps though that can be installed between two Smartphones that can assist with file transfers!
How do I turn my earbuds off?
- Question by Lea 11:39am, 31st July 2019
There are 2 responses to this question including 1 solution
Juan (Admin) responded : 11:41am, 31st July 2019 (4 months ago)
Option 1: Long press the Multi-function button for about 4 seconds, hear Power off, the both earbuds will turn off. Option 2: Put earbuds into charging case and it will be charged automatically. Both earbuds will turn off during charging
Richard Sullivan responded : 2:19am, 2nd September 2019 (3 months ago)
Bluetooth Doctor is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the site. Never undertake manual repairs or modifications to hardware if without qualifications and always seek guidance from your retailer if you can't find a solution to your problem.