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Tzumi Sound Mates : Charging

This question relates to connecting a Tzumi Sound Mates BUY NOW to an Apple iPhone 8 BUY NOW

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I've had the Sound Mates Bluetooth earphones for about 2 weeks and they have been working fine. Now today they were working up until 10:30 pm Israeli time and from that point one earphone has stopped charging and it has been working up until then. How do I fix it or exchange it?
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Question by Erez Yarden 8:34pm, 29th July 2019

There is 1 response to this question

Chris (Admin) responded : 7:03pm, 7th August 2019 (1 year ago)
From a different post...

"I had opened the case while it was still plugged in took them out tried to turn them on dropped them back in disconnected from power and a light appeared. Plugged them back in and they started charging."

Are you able to experiment like this a little to see if it can reactivate the dead one ?

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