Troubleshooting tips We have some extra troubleshooting tips for Tzumi Sound Mates devices - click to view
We've had lots of reports of problems with people struggling to connect their two Tzumi SoundMates together. There are multiple posts on our forum about this with confirmed solutions. The two posts we would recommend you start with are this one and this one.
If you are unsure if your SoundMates are charging or what the light colors mean there is clarification of that here.
I got one of my sound mates wet is it gonna work again?
- Question by Megan Short 10:12am, 9th February 2021
There is 1 response to this question including 1 solution
Pedro (Admin) responded : 10:18am, 9th February 2021 (4 weeks ago)
Ideally try putting it in a box with some silica gel crystals to try it out as quickly as possible. Here is an example of the kinds of products I am referring to: https://www.amazon.com/Best-Sellers-Industrial-Scientific-Desiccants/zgbs/industrial/3013604011?tag=bluetcom00-20
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Pedro (Admin) responded : 10:18am, 9th February 2021 (4 weeks ago) 
