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Tzumi Sound Mates : won't hold charge for more than a few hours

This question relates to connecting a Tzumi Sound Mates BUY NOW to an Apple iPhone 8 BUY NOW

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My single ear piece charges, but it will not hold the charge for more than a few hours.
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Question by Gomersayshey 5:24pm, 12th May 2022

There are 5 responses to this question including 1 solution

Colin (Admin) responded : 5:24pm, 12th May 2022 (6 days ago)
Hi Gomersayshey, was it always like this or has it gotten worse over time ?
Marshall Hosey responded : 5:30pm, 12th May 2022 (6 days ago)
Since I got it.
Gomersayshey responded : 5:33pm, 12th May 2022 (6 days ago)
FYI, the charge light, after blinking for a few minutes, remains on, green, and solid. It "appears" to be either charging or all charged.
Andy (Admin) responded : 10:59am, 13th May 2022 (5 days ago)
Thanks for confirming. Different versions of the SoundMates vary in runtime but many variants are designed to last around only 2/2.5hrs. Ref: https://fccid.io/2AON7-5761/User-Manual/User-Manual-4069062
Gomersayshey responded : 2:09pm, 13th May 2022 (5 days ago)
I appreciate the manual. I cannot discern whether the 2 hrs referenced is for "active" use time or "ON" time. If this is for the amount of time that the bud is just turned ON, then this is unacceptable, I need to be able to trust that I will hear a call when it comes in during the entire day, not just the first couple of hours.. the ONLY thing i am trying to use them for is to hear a call or text when it comes in.
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