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Tzumi Sound Mates won't power on

This question relates to connecting a Tzumi Sound Mates BUY NOW to an Apple iPhone 7 Plus BUY NOW

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Both are fully charged. Hold primary button and nothing. No power on sound so I can pair with phone. Devices and case all fully charged, what am I missing?
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Question by LL Weaver 9:52pm, 31st July 2018

There is 1 response to this question

Mike (Admin) responded : 2:44pm, 3rd August 2018 (2 years ago)
When you say nothing you mean no lights, they are acting as if dead with no power ?

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