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Tzumi Soundmates 5.0 not fully charging

This question relates to connecting a Tzumi Soundmates 5.0 (without control buttons) BUY NOW to an Infinix hot 9 BUY NOW

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Earbuds not fully charging - It takes just some few minutes to charge the earbuds and it is written in the user manual that it will takes up to 2hrs, what is the solution please?
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Question by Daniel kehinde 10:13am, 10th January 2021

There is 1 response to this question

Chris (Admin) responded : 12:12pm, 12th January 2021 (6 days ago)
How are you confirming that they are stopping charging, due to the charging light changing ?
And what kind of run time are you getting ?

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