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Tzumi Soundmates 5.0 not fully charging

This question relates to connecting a Tzumi Soundmates 5.0 (without control buttons) BUY NOW to an Infinix hot 9 BUY NOW

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Earbuds not fully charging - It takes just some few minutes to charge the earbuds and it is written in the user manual that it will takes up to 2hrs, what is the solution please?
Question by Daniel kehinde 10:13am, 10th January 2021

There is 1 response to this question

Chris (Admin) responded : 12:12pm, 12th January 2021 (6 days ago)
How are you confirming that they are stopping charging, due to the charging light changing ?
And what kind of run time are you getting ?

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