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When charging my Atomi Sound Hub AT1024 it blinks red but the light never turns blue

This question relates to connecting an Atomi Sound Hub AT1024 BUY NOW to a LG android phone BUY NOW

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I placed my sound Hub on the charger and it blinks red about every 10 seconds but it has been doing doing that for hours. How long should it take to charge? Is there something wrong? Is there something I can do to correct it? Thank you
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Question by Tom Cruce 3:08am, 16th November 2019

There is 1 response to this question including 1 solution

Colin (Admin) responded : 10:37am, 22nd November 2019 (3 weeks ago)
We've had lots of previous reports of these devices failing to charge after a while with symptoms similar to this. The fact it did it after charging suggests it is likely an internal issue probably with the battery.

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