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Tzumi SoundMates: when i watch videos, why do the sound lag ?

This question relates to connecting a Tzumi Sound Mates BUY NOW to an Apple iPhone 6 BUY NOW

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Any video i watch, i will see it but i wont hear whats going on until a couple seconds later.
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Question by Anonymous 4:37pm, 27th December 2018

There are 9 responses to this question including deemed noteworthy

Mike (Admin) responded : 12:28pm, 30th December 2018 (2 years ago)
Does this problem always occur and is it with all video apps ? If you have more than one video app installed please try others. Also if you play back when the phone is plugged in and charging is it any better ?

Anonymous responded : 5:40am, 31st December 2018 (2 years ago)
it always occurs. ive tried youtube, instagram, snapchat, my own photos, etc. Any type of video i watch it lags.

Pedro (Admin) responded : 1:49pm, 31st December 2018 (2 years ago)
What model iPhone is this exactly ? Very often lag like this is a performance issue.

Anonymous responded : 8:05pm, 31st December 2018 (2 years ago)
iphone 6

Colin (Admin) responded : 8:31pm, 31st December 2018 (2 years ago)
I would suspect it's performance related than as said earlier.... if you can I'd try it on a newer iphone if anyone you know has one. That won't be conclusive proof but would go some way to suggest this is the issue. The other thing is that lots of people reported audio lag when they upgrade to iOS 11 but this isn't something you can do much about either. It seems some people never got this resolved once they'd made the firmware jump to 11.

Mike C. responded : 1:58pm, 8th January 2019 (2 years ago)
I have (2) different iphone 8 - 256GB models. It does this on both of them. I tried different video sources. They are about 1-2 seconds behind in the sound. I stop bluetooth and the speakers from the phone play fine. I plug in wired headphones and they are fine. I connect the phone to a different bluetooth source (external speaker) and the sound is fine. I connect to these headphones and there is a lag.

Alex responded : 3:45am, 27th July 2019 (1 year ago)
These headphones actually don't work with any device without sound lag. I have tried if on several different devices including laptops, gaming consoles, and cellular devices. The performance of the phone does not affect the performance of the headphones. What causes the sound lag is the bluetooth strength between the device and the headphones or how the headphones contract that signal. Also when you see that several people of several different devices are having that problem, don't say, "Maybe you should try it on a newer version." That's not the problem. It's the quality of the headphones. You bought 30 dollar headphones. You got what you paid for.

Alex responded : 3:45am, 27th July 2019 (1 year ago)
These headphones actually don't work with any device without sound lag. I have tried if on several different devices including laptops, gaming consoles, and cellular devices. The performance of the phone does not affect the performance of the headphones. What causes the sound lag is the bluetooth strength between the device and the headphones or how the headphones contract that signal. Also when you see that several people of several different devices are having that problem, don't say, "Maybe you should try it on a newer version." That's not the problem. It's the quality of the headphones. You bought 30 dollar headphones. You got what you paid for.re

Alex responded : 3:50am, 27th July 2019 (1 year ago)
For sound lag, pause the video, and they wait for the quiet ringing to stop and then play the video. It will only take a few seconds, and then the sound lag will be gone.

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