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Blackweb Wireless On-Ear Headphones : When turned on, gives me a PURPLE light and freezes

This question relates to connecting a Blackweb Wireless On-Ear Headphones BUY NOW to an Apple iPhone 7 BUY NOW

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I fully charged my headphones, when I turn them on to connect, it gives me a purple light (both red light and blue light turn on) and freezes. It doesnt fully turn on, and it wont finish turning on, nor can I turn it off. The only way to turn off the purple light of limbo, is sticking my aux cord in it or hook it up to a charger which forces it to shut off. When tried again, it will give me the purple light and I have to force shut off again. Any way to fix?
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Question by Jamie 9:34pm, 6th June 2019

There is 1 response to this question

Colin (Admin) responded : 11:27pm, 13th June 2019 (2 weeks ago)
If you try turning on by holding down the power button for at least 5 seconds ?

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