Juan (Admin) wrote on 11.11.2017, 15:01:10 (8 months ago)
Most important can you confirm in detail what happens when you try pairing again?
Gerald Kennally wrote on 11.11.2017, 20:38:14 (8 months ago)
When this started yesterday i could see the Soundlink listed on the tablet. When i tried to connect it would say it was unable to pair. I don't remember the exact words. Later the Soundlink disappeared from the list and did not appear when I pressed scan.
John (Admin) wrote on 11.11.2017, 23:24:06 (8 months ago)
Thanks for confirming. To clarify, are you sure you are activaiting pairing on the soundlink? What coloured lights is it showing and what are you pressing to pair ?
Gerald Kennally wrote on 11.11.2017, 23:31:18 (8 months ago)
The light in the bluetooth icon is white. This has been the case since before the malfunction.
Chris (Admin) wrote on 11.11.2017, 23:43:57 (8 months ago)
It sounds like you aren't pairing correctly as pressing the pair button should result in a blue flashing. Are you holding it long enough?
The manual is here for reference: https://assets.bose.com/content/dam/Bose_DAM/Web/consumer_electronics/global/products/speakers/soundlink_mini_ii/pdf/AM741811_03_OG_SL_mini_BT_spkr_II_MLvo.pdf
wrote on 12.11.2017, 09:27:35 (8 months ago)
Ok. I held the bluwtooth button down for longer
It turned blue and eventually I managed to pair them. Somehow Media Audio had been switched off. Once I connected and switched it on it was back to normal. Thanks