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Why won't my Android phone connect to the Atomi Bluetooth Sound Hub

This question relates to connecting an Atomi Sound Hub AT1024 BUY NOW to a Samsung Galaxy J7 prime BUY NOW

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There are 31 other questions relating to the Atomi Sound Hub AT1024 - click here to view.   4 of the answers are marked as solutions.

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I can't get my android phone to pair with the sound hub. It turns on and goes blue. I can't even get it say Bluetooth on. It blinks blue then flickers red. And I have nothing else paired to it. It worked for about 2 or so months then stopped allowing me to pair to it. What could be the problem?
Question by Victoria 3:31am, 5th August 2018

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Pedro (Admin) responded : 4:02am, 8th August 2018 (2 years ago)
To be sure,this isn't the hub signalling a power shortage? If you charge/plugin to mains its no different ?

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