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Wont charge

This question relates to connecting a SL LIGHT UP HP BUY NOW to a Phone BUY NOW

Hi i recently got a pair of headphones from your company and they worked fine lasting almost 6 hours everyday but yesterday they just stopped charging and i dont know if it was an error or if it was broken so if you could reply as soon as possible that would help thank chu
Question by Pesuto 1:16pm, 3rd September 2018

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Andy (Admin) responded : 11:55am, 6th September 2018 (5 months ago)
Please clarify the devices you are using with model names

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