Remember to check the problems of other users with this device! There are 169 other questions relating to the Tzumi Sound Mates - click here to view. 14 of the answers include responses marked as solutions.
Troubleshooting tips We have some extra troubleshooting tips for Tzumi Sound Mates devices - click to view
We've had lots of reports of problems with people struggling to connect their two Tzumi SoundMates together. There are multiple posts on our forum about this with confirmed solutions. The two posts we would recommend you start with are this one and this one.
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