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Tzumi 2686 : won't respond to anything

This question relates to connecting a Tzumi 2686 BUY NOW to an Acer Chromebook 14 BUY NOW

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Headphones don't respond to a charger, the ON/OFF button; light stays red no matter what we try.
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Question by keia 1:26am, 16th May 2023

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Chris (Admin) responded : 9:35pm, 23rd May 2023 (3 weeks ago)
How long have you had them roughly ?
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