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Won't turn on. How do I factory reset

This question relates to connecting a Won't turn on BUY NOW to a Motorola Force z2 BUY NOW

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The speaker won't turn on. I get a red light when it's plugged in but nothing more.
Question by Justine L Kelly-Nephew 10:03pm, 25th September 2019

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Colin (Admin) responded : 11:29am, 30th September 2019 (3 years ago)
Can you please confirm the device model name?

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