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Ya haba conectado los audfonos a la laptop, pero ya no los reconoce y me indica que les falta un controlador

This question relates to connecting a Skullcandy Ink'd BUY NOW to a Dell inspiron BUY NOW

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necesita un controlador
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Question by Mara de la Luz Campos Campos 9:24pm, 9th February 2021

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John (Admin) responded : 5:55pm, 13th February 2021 (3 weeks ago)
Are your Bluetooth drivers in the 'device manager' installed ok without issue?
Estn bien instalados los controladores de Bluetooth en el 'administrador de dispositivos' sin problemas?

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