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Recent Questions Asked by Responses Last Update
Tzumi sound mates - how do I know when fully charged?  
Problems connecting a Tzumi Sound Mates to an Apple iPhone 7 Plus
Chris Quinn 11 14 hours ago by Glad to help!
7:53pm, 18th Feb 2019
Tzumi Sound Mates Charging problem
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy Smartphone
Michelle Montiel 6 1 day ago by Tori Bailey
10:06pm, 17th Feb 2019
Sound only one side at a time
Problems connecting a Tzumi Sound Mates to an Apple iPhone 6s
Kim 2 2 days ago by avery
6:45pm, 17th Feb 2019
Tzumi Sound Mates only one side working  
Problems connecting a Tzumi Sound Mates to an Apple iPhone X
Rachelle 52 2 days ago by Pinoy
4:55am, 17th Feb 2019
tzumi sound mates stay at 100% volume even if i lower it on my laptop
Problems connecting a Tzumi Sound Mates to an Apple lenovo flex 11
marcus 1 3 days ago by Kendra
2:39pm, 16th Feb 2019
Bluetooth issue
Problems connecting a Tzumi Sound Mates to an Apple ipad pro
Taylor 1 3 days ago by Andy (Admin)
2:08pm, 16th Feb 2019
Right Tzumi Sound Mates earbud won't power on  
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy s7
Miguel 16 4 days ago by Charli
7:00pm, 15th Feb 2019
Sound mates left side flashing blue and won't connect
Problems connecting a Tzumi Sound Mates to an Apple iPhone X
Alex 0 1 week ago
2:33am, 9th Feb 2019
I have tzumi sound mates and they both connect but separately. Id really like to listen to music on both ear buds
Problems connecting a Tzumi Sound Mates to Any device
Noah 1 4 days ago by Juan (Admin)
12:20pm, 15th Feb 2019
Tzumi Sound Mates left ear not working (due to the devices not being paired together properly)  
Problems connecting a Tzumi Sound Mates to an Apple iPhone 8 plus
MizuSeirei 38 4 days ago by Vanessa
4:22am, 15th Feb 2019
Earbuds chargered but left will not turn on.
Problems connecting a Tzumi Sound Mates to an Apple iPhone
Logan M. 1 5 days ago by Orlando
3:30am, 14th Feb 2019
Tzumi sound mates dont connect to each other  
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy Tablet
dan 33 7 days ago by Khang Le
8:05pm, 12th Feb 2019
Sound mates charging case
Problems connecting a Tzumi Sound Mates to an Apple
Jennifer 1 1 week ago by Chris (Admin)
2:07am, 11th Feb 2019
my tzumi sound mates will connect at the same time but wont play at the same time what do i do.
Problems connecting a Tzumi Sound Mates to an Apple MacBook Air 11
jadoe gill 1 1 week ago by Colin (Admin)
2:07am, 11th Feb 2019
One of my Tzumi Sound mates wont charge
Problems connecting a Tzumi Sound Mates to an Apple iPhone 7plus
jackie 1 1 week ago by Colin (Admin)
1:25am, 11th Feb 2019
Do I charge the case with earbuds in case or out?
Problems connecting a Tzumi Sound Mates to an Apple iphone7
John 1 1 week ago by Andy (Admin)
1:21am, 11th Feb 2019
How to unpair Tzumi Soundmates  
Randy 1 1 week ago by Chris (Admin)
1:20am, 10th Feb 2019
My Tzumi Soundmates are not working perfectly like I want them to. How do I connect both of them together to play and listen to music out of both earbuds?  
Problems connecting a Tzumi Sound Mates to a LG Stylo 4
Arturo Hurtado 35 1 week ago by Christopher Jones
5:49pm, 9th Feb 2019
The ear buds wont pair and the sound doesnt go to each ear bud  
Problems connecting a Tzumi Sound Mates to an Apple iPhone X
Diana Regan 4 1 week ago by Adam
7:43am, 9th Feb 2019
Wont stay charged
Problems connecting a Tzumi Sound Mates to a LG G Pad 7.0 LTE tablet
Darrold tannehill 2 2 weeks ago by Sue Lenihan
3:39pm, 7th Feb 2019
One earbud not turning off
Problems connecting a Tzumi Sound Mates to an Apple iphone7
Matthew Z 1 2 weeks ago by Matthew Z
10:57pm, 5th Feb 2019
Tzumi Sound Mates battery life
Problems connecting a Tzumi Sound Mates to an Apple iPhone 6
Raul Rios 13 2 weeks ago by Normally Happy but not with these earbuds!
5:35pm, 4th Feb 2019
Water in one bud
Problems connecting a Tzumi Sound Mates to an Apple iphone7
Ashton 1 2 weeks ago by Luis (Admin)
10:05am, 4th Feb 2019
I tried to do everything that you guys said and its not working they dont even chime
Problems connecting a Tzumi Sound Mates to an Apple iPhone 8
Danaeja 1 2 weeks ago by Chris (Admin)
10:01am, 4th Feb 2019
Tzumi Sound Mates won't power on at all!
Problems connecting a Tzumi Sound Mates to an Apple iPhone 8 Plus
Chad 8 2 weeks ago by miguel
1:10am, 4th Feb 2019
Is there any way to turn off the blue flashing light?
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy S8
adrian 1 2 weeks ago by Chris (Admin)
6:30pm, 3rd Feb 2019
My Tzumi sound mates wont stop blinking blue
Problems connecting a Tzumi Sound Mates to an Apple X phone
Lauren 1 2 weeks ago by Jackson
7:42am, 3rd Feb 2019
The batteries only last about 2 hours
Problems connecting a Tzumi Sound Mates to an Apple iPhone 7
Christian Gonzales 5 3 weeks ago by
4:04pm, 29th Jan 2019
Both earbuds pairing
Problems connecting a Tzumi Sound Mates to a T-Mobile Revvl Plus
Adele Thomas 1 3 weeks ago by John (Admin)
10:52pm, 28th Jan 2019
Tzumi Sound Mates : Right earbud wont charge
Problems connecting a Tzumi Sound Mates to an Apple iPhone 5S
Marcus Hernandez 1 3 weeks ago by Mike (Admin)
10:46pm, 28th Jan 2019
Only right one is charging
Problems connecting a Tzumi Sound Mates to an Apple Samsung galaxy s9
Anonymous 1 3 weeks ago by Pedro (Admin)
2:02pm, 26th Jan 2019
Tzumi SoundMates Buds pairing problem  
Problems connecting a Tzumi Sound Mates to an Apple iPhone X
Dennis 14 4 weeks ago by John
3:24pm, 25th Jan 2019
SoundMates won't stay on
Problems connecting a Tzumi Sound Mates to an Apple iPhone 6s
Connor 3 4 weeks ago by Mike (Admin)
10:08pm, 23rd Jan 2019
Lost charger cord for Tzumi Bluetooth headphones
Problems connecting a Tzumi Sound Mates to an Apple iPhone 6 Plus
Crystal 1 4 weeks ago by John (Admin)
12:52pm, 23rd Jan 2019
right ear is not powering on except for when i hold down the button and it shuts down when i let go
Problems connecting a Tzumi Sound Mates to a Google Chromebook
Glenn Sears 1 4 weeks ago by Luis (Admin)
12:50pm, 23rd Jan 2019
Why won't the left one connect to the right one anymore?
Problems connecting a Tzumi Sound Mates to a Motorola Moto E4
Trenton 1 4 weeks ago by Mike (Admin)
12:22pm, 23rd Jan 2019
tzumi sound mates, one of the earbuds wont charge
Problems connecting a Tzumi Sound Mates to an Apple iphone7
mike 2 4 weeks ago by Brook
5:18am, 23rd Jan 2019
tzumi sound mates have annoying blue led lights. can you turn them off?
Problems connecting a Tzumi Sound Mates to a LG Lenovo flex 11
marcus 1 4 weeks ago by Joshua Nicolas
3:08pm, 22nd Jan 2019
Cant find soundmate on my device
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy Tablet
Toun 6 4 weeks ago by Sandals
5:13am, 22nd Jan 2019
Soundmates lights flashing blue
Problems connecting a Tzumi Sound Mates to an Apple iPhone 7
Grace 4 4 weeks ago by Jessie
6:27pm, 21st Jan 2019
Going to next song
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy Smartphone
Brenda 0 4 weeks ago
6:52pm, 20th Jan 2019
My sound mates is only connected to the right one
Problems connecting a Tzumi Sound Mates to an Apple iPhone 6s plus
Jessica Stacey 2 1 month ago by Robert
11:13pm, 19th Jan 2019
Can these earbuds connect to my Windows 10 laptop?
REBECCA J SMITH 6 1 month ago by Luis (Admin)
3:06pm, 19th Jan 2019
Charging detials for Tzumi Soundmates  
Problems connecting a Tzumi Sound Mates to a Motorola moto x
L 10 1 month ago by
2:07pm, 19th Jan 2019
One ear not working
Problems connecting a Tzumi Sound Mates to an Apple iPhone X
Daniel 1 1 month ago by John (Admin)
10:07am, 18th Jan 2019
Right Tzumi SoundMate ear bud is quiet
Problems connecting a Tzumi Sound Mates to an Apple iphone5
Cayden 1 1 month ago by Pedro (Admin)
9:56am, 18th Jan 2019
SoundMates won't charge
Problems connecting a Tzumi Sound Mates to Any device
Zack 1 1 month ago by Pedro (Admin)
11:12pm, 17th Jan 2019
Charging Tzumi Sound Mates
Problems connecting a Tzumi Sound Mates to a Hartman Kardon Onyx Studio 2
Darlene 8 1 month ago by Darlene
3:04pm, 16th Jan 2019
Something else is wrong
Problems connecting a Tzumi Sound Mates to an Apple iPhone 7
Jordan 3 1 month ago by Mike (Admin)
6:20pm, 15th Jan 2019
Tzumi Soundmates : when making call on the earbuds I only hear on right earbud  
Problems connecting a Tzumi Sound Mates to a LG iphone x
marcus 2 1 month ago by
2:05am, 12th Jan 2019
Playing music on both Ear pieces
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy S6
Darren Cuyos 2 1 month ago by Danna madison
5:42am, 11th Jan 2019
Tzumi SoundMates can't connect at all
Problems connecting a Tzumi Sound Mates to an Apple iPhone 7
Nathan 1 1 month ago by Andy (Admin)
3:30pm, 10th Jan 2019
Tzumi Sound Mates not connecting
Problems connecting a Tzumi Sound Mates to an Insignia Tablet
Shanna 9 1 month ago by Chris (Admin)
2:38pm, 10th Jan 2019
My earbuds will not turn on
Problems connecting a Tzumi Sound Mates to an Apple iPhone X
Corky 4 1 month ago by Mike (Admin)
3:15pm, 8th Jan 2019
Tzumi SoundMates: when i watch videos, why do the sound lag ?
Problems connecting a Tzumi Sound Mates to an Apple iPhone 6
Anonymous 6 1 month ago by Mike C.
1:58pm, 8th Jan 2019
Left still dont work
Problems connecting a Tzumi Sound Mates to an Apple iPhone 6s
Hailey 2 1 month ago by Victoria
11:57pm, 6th Jan 2019
My earbuds won't charge and no lights come on on the case
Problems connecting a Tzumi Sound Mates to an Apple iPhone XS Max
Quiana 1 1 month ago by Andy (Admin)
8:05pm, 6th Jan 2019
Right SoundMate is not detected by the phone nor his other left partner
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy J7
Abraham 1 1 month ago by Mike (Admin)
5:38pm, 6th Jan 2019
Earbud disconnected and won't turn off or reconnect, blinking red then blue light
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy Note 4
Billy 1 1 month ago by John (Admin)
5:12pm, 6th Jan 2019
Air pods
Problems connecting a Tzumi Sound Mates to an Apple iPhone 8
Imani 1 1 month ago by John (Admin)
5:11pm, 6th Jan 2019
Blue Light always flickering
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy
Matthew 1 1 month ago by Luis (Admin)
3:20pm, 6th Jan 2019
Right bud flashing red and blue.
Problems connecting a Tzumi Sound Mates to a Google pixel 2
Anonymous 3 2 months ago by Anonymous
3:47am, 4th Jan 2019
Tzumi soundmates broke?? not sure what is wrong
Problems connecting a Tzumi Sound Mates to an Apple iPhone 6s
Anna 2 2 months ago by Billy
1:07am, 4th Jan 2019
Why is my SoundMates not working in one ear
Problems connecting a Tzumi Sound Mates to an Apple IPhone 8plus
Myriah Allen 1 2 months ago by Chris (Admin)
10:21pm, 1st Jan 2019
blue indicator light while charging
Problems connecting a Tzumi Sound Mates to a Motorola Motoz2
Alicia 1 2 months ago by Luis (Admin)
10:14pm, 1st Jan 2019
Need help
Problems connecting a Tzumi Sound Mates to an Apple iPhone 8 Plus
Madison 1 2 months ago by John (Admin)
10:12pm, 1st Jan 2019
Tzumi Sound Mates : can't switch master or primary ear piece  
Problems connecting a Tzumi Sound Mates to an Apple iPhones
Jason 2 2 months ago by Chris Blattner
1:06am, 1st Jan 2019
My left earbud wont turn on even though I charged it for several hours while the other one is working fine
Problems connecting a Tzumi Sound Mates to an Apple iPhone 7
M 1 2 months ago by Mike (Admin)
6:48pm, 30th Dec 2018
Rig the right earbuds light is red
Problems connecting a Tzumi Sound Mates to an Apple iPhone X
Amanda 1 2 months ago by Colin (Admin)
6:33pm, 30th Dec 2018
why my soundmate will not charge
Problems connecting a Tzumi Sound Mates to Any device
ken hunter 1 2 months ago by John (Admin)
6:31pm, 30th Dec 2018
Right earbud won't turn on
Problems connecting a Tzumi Sound Mates to Any device
Unknown 1 2 months ago by Chris (Admin)
6:29pm, 30th Dec 2018
The Tzumi Sound Mates case charges the Wireless Earbuds and I wanted to know how many times can the case charge the Sound Mates?
Problems connecting a Tzumi Sound Mates to Any device
James james 1 2 months ago by Pedro (Admin)
6:29pm, 30th Dec 2018
Tzumi soundmates annoying lights
Problems connecting a Tzumi Sound Mates to a LG phone
Anonymous 1 2 months ago by Mike (Admin)
6:00pm, 30th Dec 2018
Can you turn off the blue light that flashes when there turned on or not cause if not that really annoying.
Problems connecting a Tzumi Sound Mates to an Apple iPhone 6s
Ryan Potter 1 2 months ago by Colin (Admin)
1:09pm, 30th Dec 2018
Why won't these earbuds charge properly?
Problems connecting a Tzumi Sound Mates to a Samsung J3 Emerge
Graham Ulry 1 2 months ago by John (Admin)
1:08pm, 30th Dec 2018
Soundmates will not charge
Problems connecting a Tzumi Sound Mates to an Apple iphone7
Debi 1 2 months ago by Juan (Admin)
12:21pm, 30th Dec 2018
Tzumi soundmates won't pair together
Problems connecting a Tzumi Sound Mates to a LG phone
Dalton 6 2 months ago by
2:45am, 30th Dec 2018
How can I use just one ear bud at a time
Problems connecting a Tzumi Sound Mates to an Apple iPhone 8 Plus
Christy 0 2 months ago
3:58pm, 28th Dec 2018
Right earbud powers off immediately after powering on
Problems connecting a Tzumi Sound Mates to an Apple iPhone 6s
Liv 2 2 months ago by Juan (Admin)
11:50am, 28th Dec 2018
My sound mates aren't fully charged after charging it for 4 days
Problems connecting a Tzumi Sound Mates to Any device
Luis 1 2 months ago by Chris (Admin)
4:52pm, 26th Dec 2018
Fully charged sound mates but 5 minutes in will sit off
Problems connecting a Tzumi Sound Mates to an Apple iPhone 7plus
Alex 1 2 months ago by Pedro (Admin)
3:30pm, 26th Dec 2018
Tzumi Sound Mates : How do I get both of them to pair up with my phone
Problems connecting a Tzumi Sound Mates to a Motorola Moto G6
Brian K Schulze 1 2 months ago by Luis (Admin)
3:09pm, 26th Dec 2018
My left ear bud wont connect
Problems connecting a Tzumi Sound Mates to an Apple iPod 6th Gen
Armando 1 2 months ago by Chris (Admin)
3:08pm, 26th Dec 2018
Tzumi Soundmates charging issues
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy s7
Jess 1 2 months ago by John (Admin)
2:57pm, 26th Dec 2018
So when my buds are in the case on the charger or case is charging alone it's always a solid red
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy S8
Victoria Silvermonk 3 2 months ago by Pedro (Admin)
2:08pm, 26th Dec 2018
Pairing issue
Problems connecting a Tzumi Sound Mates to an Apple iPhone SE
Ethan 1 2 months ago by Colin (Admin)
7:03pm, 22nd Dec 2018
Tzumi Soundmates won't charge
Problems connecting a Tzumi Sound Mates to an Apple iPhone
Giselle 1 2 months ago by Mike (Admin)
6:50pm, 22nd Dec 2018
Tzumi sound mates lights clarification
Problems connecting a Tzumi Sound Mates to an Apple iphone7
Anonymous 1 2 months ago by John (Admin)
6:39pm, 22nd Dec 2018
How do I connect the airpods to my phone together?
Problems connecting a Tzumi Sound Mates to a ZTE Blade
Valerie 1 2 months ago by Andy (Admin)
10:24am, 19th Dec 2018
devices are showing up on my phone. but separate.
Problems connecting a Tzumi Sound Mates to an Apple iPhone 6
cheyenne orcutt 1 2 months ago by John (Admin)
10:12am, 19th Dec 2018
Why won't my right earbud power on or charge?
Problems connecting a Tzumi Sound Mates to a ZTE Maven 2
Noah T 1 2 months ago by Andy (Admin)
10:10am, 19th Dec 2018
My soundmates headphones arent paired
Problems connecting a Tzumi Sound Mates to an Apple iPhone 6
Amoma 1 2 months ago by John (Admin)
10:09am, 19th Dec 2018
Why wont the left ear bud turn on??
Problems connecting a Tzumi Sound Mates to an Apple iPhone 7
CJ Arcuri 1 2 months ago by Colin (Admin)
1:10am, 19th Dec 2018
How do I get both speakers to play music
Problems connecting a Tzumi Sound Mates to a LG Stylo 4
Bradley Toney 1 2 months ago by Colin (Admin)
1:04am, 19th Dec 2018
I've tried all of your solutions but none if them work
Problems connecting a Tzumi Sound Mates to an Apple Ipod touch 5
Levi 1 2 months ago by Colin (Admin)
12:59am, 19th Dec 2018
Dont work together
Problems connecting a Tzumi Sound Mates to an Apple iPhone 6s
Alaa 1 2 months ago by Andy (Admin)
12:41am, 19th Dec 2018
Tzumi soundmates won't both play music
Problems connecting a Tzumi Sound Mates to a Phone
Darren Cuyos 3 2 months ago by Andy (Admin)
10:07pm, 18th Dec 2018
Tzumi Sound Mates: One of my earbuds wont pair
Problems connecting a Tzumi Sound Mates to an Apple iPhones
Grayson 1 2 months ago by Luis (Admin)
12:43am, 13th Dec 2018
Soundmates won't turn on
Problems connecting a Tzumi Sound Mates to an Apple iPhone
Abigail kelderman 3 2 months ago by John (Admin)
1:40pm, 7th Dec 2018
Stopped working
Problems connecting a Tzumi Sound Mates to an Apple iPhone 8
Delia 1 2 months ago by Pedro (Admin)
1:26am, 6th Dec 2018
I have tried all of the suggestions from your forums and still can't get both earbuds to have sound at the same time.
Problems connecting a Tzumi Sound Mates to an Apple iPhone X
Donna Stare 1 2 months ago by Chris (Admin)
1:25am, 6th Dec 2018
Tzumi soindmates not showing up in Bluetooth
Problems connecting a Tzumi Sound Mates to an Apple iPhone 6
Alicia 1 2 months ago by Luis (Admin)
11:27pm, 5th Dec 2018
Soundmates not showing up having unpaired them prior
Problems connecting a Tzumi Sound Mates to a LG Aristo
Jean M Bergan 1 2 months ago by Pedro (Admin)
11:24pm, 5th Dec 2018
both earbuds will not pair at the same time, only one or the other
Problems connecting a Tzumi Sound Mates to an Apple iPhone
Anonymous 1 3 months ago by Luis (Admin)
5:47pm, 2nd Dec 2018
I cant figure out when my sound mates are on and it doesnt show up when I try to pair them
Problems connecting a Tzumi Sound Mates to an Apple iPhone 7
Bethany Roper 1 3 months ago by John (Admin)
11:49pm, 1st Dec 2018
Left earbud wont respond to anything
Problems connecting a Tzumi Sound Mates to an Apple iphone7
Emmanuel 1 3 months ago by Luis (Admin)
11:42pm, 1st Dec 2018
Tzumi Sound Mates : Right earphone won't turn on at all.
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy Smartphone
Lionheart01 1 3 months ago by Mike (Admin)
11:05pm, 1st Dec 2018
Can I use Tzumi Soundmates one at a time ?
Problems connecting a Tzumi Sound Mates to a Samsung galaxy s6
Bec 0 3 months ago
1:58am, 13th Nov 2018
Hello, I would appreciate an answer if anyone has the time, my Tzumi Soundmates wont connect to each other.
Problems connecting a Tzumi Sound Mates to an Apple iPhone 7
Ian LaRue 1 3 months ago by Juan (Admin)
3:38pm, 25th Nov 2018
Can hear music from both but not phone call
Problems connecting a Tzumi Sound Mates to an iPhone 7 Plus
Mae 2 3 months ago by
11:49pm, 15th Nov 2018
How do I get my left to connect with my right?
Problems connecting a Tzumi Sound Mates to an Apple iPhone
Samantha 1 3 months ago by Colin (Admin)
11:48am, 14th Nov 2018
Sound from both Tzumi sound buds
Problems connecting a Tzumi Sound Mates to a LG K20 Plus
Raquitha 0 3 months ago
8:34pm, 12th Nov 2018
problems with pairing
Problems connecting a Tzumi Sound Mates to a LG Stylo 4
Christina 1 3 months ago by Colin (Admin)
10:23am, 14th Nov 2018
My sound mates ear buds won't pair together or let me switch from one to the other
Problems connecting a Tzumi Sound Mates to a Lg phone
Devon 1 3 months ago by Chris (Admin)
9:36am, 14th Nov 2018
Left headphone completely stopped working.
Problems connecting a Tzumi Sound Mates to an Apple iPhone 7 Plus
Tayia 1 3 months ago by Colin (Admin)
11:55pm, 9th Nov 2018
Wont turn on
Problems connecting a Tzumi Sound Mates to an Apple iPhone 8
Ramone 1 3 months ago by Luis (Admin)
1:59am, 6th Nov 2018
Device not charging
Problems connecting a Tzumi Sound Mates to an Apple iPhone 6
Rebecca 1 3 months ago by Pedro (Admin)
1:58am, 6th Nov 2018
SoundMates Pairing
Problems connecting a Tzumi Sound Mates to an Apple iPhones
Kiersten Jones 1 4 months ago by John (Admin)
11:05am, 1st Nov 2018
Wont show up in Bluetooth search list the pair help....
Problems connecting a Tzumi Sound Mates to a LG Stylo 3
Brandon 1 4 months ago by Pedro (Admin)
10:53am, 1st Nov 2018
Bluetooth will not connect to each other
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy Smartphone
Eugene Jones 1 4 months ago by Juan (Admin)
10:50am, 1st Nov 2018
Volume Control is disabled
David 1 4 months ago by John (Admin)
10:03pm, 29th Oct 2018
Can I use 1 earbud at a time?
Problems connecting a Tzumi Sound Mates to a LG K20
Jay Dugdale 0 4 months ago
7:34pm, 28th Oct 2018
My soundmates wont both pair
Problems connecting a Tzumi Sound Mates to an Apple iPhone 8
Liz 1 4 months ago by Chris (Admin)
9:51pm, 26th Oct 2018
I cant pair my tzumi bluetooth soundmates wireless earbuds I can pair them but When I go to wait for the chime I dont hear it and I only get sound out of the left ear bud
Problems connecting a Tzumi Sound Mates to a ZTE Blade
Christopher Lopez 1 4 months ago by Chris (Admin)
9:31pm, 26th Oct 2018
One side of the soundmates are working, but the other isn't. It keeps on flashing blue and red quickly
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy Smartphone
Caleb 1 4 months ago by Mike (Admin)
10:40am, 22nd Oct 2018
Headphones cause a delay in youtube and in netflix
Problems connecting a Tzumi Sound Mates to an Apple iPhone 7
Jonathon Rahim 1 4 months ago by Pedro (Admin)
10:39am, 22nd Oct 2018
get longer battery life
Problems connecting a Tzumi Sound Mates to an Apple iPhone 5
Norbert Bennetts 1 4 months ago by Luis (Admin)
10:17am, 22nd Oct 2018
They won't connect to each other
Problems connecting a Tzumi Sound Mates to a ZTE Android Phone
Anonymous 0 4 months ago
12:13am, 21st Oct 2018
What it mean when the charging case blink red or solid red ?
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy
Nathaniel 0 4 months ago
8:11pm, 17th Oct 2018
Right earbud wont pair.
Problems connecting a Tzumi Sound Mates to an Apple iPad 9.7
Karen 1 4 months ago by Mike (Admin)
11:34pm, 16th Oct 2018
Left earbuds volume is really low
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy Smartphone
Kevin J Williamson 1 4 months ago by Pedro (Admin)
11:44pm, 8th Oct 2018
Going to next song
Problems connecting a Tzumi Sound Mates to Any device
Travey 2 5 months ago by Travey
2:18am, 26th Sep 2018
Tzumi Sound mates : left earbud is lit red
Problems connecting a Tzumi Sound Mates to an Apple iPhone
Benjamin Griffin 1 5 months ago by Chris (Admin)
6:13pm, 18th Sep 2018
Tzumi Soundmates : why will they charge but not turn on or work?
Problems connecting a Tzumi Sound Mates to a Samsung Note 9
Aaron Dean 0 5 months ago
3:14am, 15th Sep 2018
Right ear doesn't turn on.
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy 7
Grayson B 2 6 months ago by Grayson B
8:12pm, 4th Sep 2018
One earbud not turning on
Problems connecting a Tzumi Sound Mates to an iPhone 6s
Tre 2 6 months ago by Juan (Admin)
9:50am, 3rd Sep 2018
Both ear buds work for music but only one works on phone calls
Problems connecting a Tzumi Sound Mates to an Apple iphone 7s
Deanna 3 6 months ago by Juan (Admin)
9:49am, 3rd Sep 2018
Earbud won't work
Problems connecting a Tzumi Sound Mates to a Moto z2 play
Lucas 3 6 months ago by Juan (Admin)
9:41am, 27th Aug 2018
The earbuds is not connecting
Problems connecting a Tzumi Sound Mates to an Apple iPhone 6s
Tsheten 2 6 months ago by Jackie
11:59pm, 25th Aug 2018
When watching videos there is sound lag
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy S8
Bryon hinton 5 6 months ago by Andy (Admin)
5:46pm, 23rd Aug 2018
How to turn on both headphones
Problems connecting a Tzumi Sound Mates to an Apple ipod touch
shabnum 1 6 months ago by John (Admin)
11:25pm, 16th Aug 2018
My left earbud wont do anything
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy Smartphone
Cassandra Glover 1 6 months ago by Colin (Admin)
11:19pm, 16th Aug 2018
Both buds do not work at the same time.
Problems connecting a Tzumi Sound Mates to an Apple iPhone
Aldo Bennigsohn 5 6 months ago by mauricio
2:21pm, 15th Aug 2018
Tzumi sound mates won't power on
Problems connecting a Tzumi Sound Mates to a Samsung Galaxy 7
Tracey England 0 6 months ago
5:05am, 10th Aug 2018
Can anyone help me turn on my wireless ear buds/ head phones?
Problems connecting a Tzumi Sound Mates to an Apple iPhone
Brandon 0 6 months ago by Shubhankar
6:06am, 9th Aug 2018
Music wont play in both ear pods
Problems connecting a Tzumi Sound Mates to an iPhone 6s plus
Teanna 2 6 months ago by geeda
2:37am, 6th Aug 2018
Tzumi Sound Mates won't power on
Problems connecting a Tzumi Sound Mates to an Apple iPhone 7 Plus
LL Weaver 1 7 months ago by Mike (Admin)
2:44pm, 3rd Aug 2018
Tzumi Sound Mates wont turn on
Problems connecting a Tzumi Sound Mates to an Apple iPhone 8 Plus
Doel 1 7 months ago by Juan (Admin)
2:35pm, 3rd Aug 2018
The left ear pod will not connect
Problems connecting a Tzumi Sound Mates to an Apple iPhone 7
Sam 0 7 months ago
2:07am, 1st Aug 2018
It wont play anything after I pair and connect to the device
Problems connecting a Tzumi Sound Mates to a LG Aristo
Rony 1 7 months ago by John (Admin)
12:48pm, 31st Jul 2018
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