Tzumi Sound Mates discussions and troubelshooting tips
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| Recent Questions | Asked by | Responses | Last Update |
|---|---|---|---|
Tzumi Sound Mates only one side working   |
Rachelle | 29 | 10 hours ago by Steven 11:18am, 15th Dec 2018 |
| How do I connect the airpods to my phone together? |
Valerie | 0 | 11 hours ago 11:00am, 15th Dec 2018 |
| Tzumi sound mates dont connect to each other |
dan | 17 | 2 days ago by lynn Hall 6:38pm, 13th Dec 2018 |
| Tzumi Sound Mates won't power on at all! |
Chad | 5 | 3 days ago by Chad 2:50am, 13th Dec 2018 |
| Tzumi Sound Mates: One of my earbuds wont pair |
Grayson | 1 | 3 days ago by Luis (Admin) 12:43am, 13th Dec 2018 |
| Tzumi Sound Mates left ear not working |
MizuSeirei | 24 | 3 days ago by bob 10:19pm, 12th Dec 2018 |
| Charging detials for Tzumi Soundmates |
L | 5 | 4 days ago by L 8:54pm, 11th Dec 2018 |
| My Tzumi Soundmates are not working perfectly like I want them to. How do I connect both of them together to play and listen to music out of both earbuds? |
Arturo Hurtado | 18 | 4 days ago by Jason 7:55pm, 11th Dec 2018 |
| The batteries only last about 2 hours |
Christian Gonzales | 4 | 5 days ago by 3:38pm, 10th Dec 2018 |
| Tzumi sound mates - how do I know when fully charged? |
Chris Quinn | 4 | 5 days ago by Chris (Admin) 1:35pm, 10th Dec 2018 |
| Tzumi Sound Mates battery life |
Raul Rios | 9 | 6 days ago by Polly Dennis 4:47am, 10th Dec 2018 |
| Charging Tzumi Sound Mates Problems connecting a Tzumi Sound Mates  to a Hartman Kardon Onyx Studio 2 |
Darlene | 6 | 1 week ago by Mike (Admin) 4:34pm, 7th Dec 2018 |
| Soundmates won't turn on |
Abigail kelderman | 3 | 1 week ago by John (Admin) 1:40pm, 7th Dec 2018 |
| Tzumi soundmates broke?? not sure what is wrong |
Anna | 1 | 1 week ago by Chris (Admin) 11:45pm, 6th Dec 2018 |
| So when my buds are in the case on the charger or case is charging alone it's always a solid red |
Victoria Silvermonk | 1 | 1 week ago by 11:22pm, 6th Dec 2018 |
| Stopped working |
Delia | 1 | 1 week ago by Pedro (Admin) 1:26am, 6th Dec 2018 |
| I have tried all of the suggestions from your forums and still can't get both earbuds to have sound at the same time. |
Donna Stare | 1 | 1 week ago by Chris (Admin) 1:25am, 6th Dec 2018 |
| Tzumi soindmates not showing up in Bluetooth |
Alicia | 1 | 1 week ago by Luis (Admin) 11:27pm, 5th Dec 2018 |
| Soundmates not showing up having unpaired them prior |
Jean M Bergan | 1 | 1 week ago by Pedro (Admin) 11:24pm, 5th Dec 2018 |
| Tzumi Sound Mates : can't switch master or primary ear piece |
Jason | 1 | 3 weeks ago by Jason 5:56am, 24th Nov 2018 |
| both earbuds will not pair at the same time, only one or the other |
Anonymous | 1 | 2 weeks ago by Luis (Admin) 5:47pm, 2nd Dec 2018 |
| I cant figure out when my sound mates are on and it doesnt show up when I try to pair them |
Bethany Roper | 1 | 2 weeks ago by John (Admin) 11:49pm, 1st Dec 2018 |
| Left earbud wont respond to anything |
Emmanuel | 1 | 2 weeks ago by Luis (Admin) 11:42pm, 1st Dec 2018 |
| Tzumi Sound Mates : Right earphone won't turn on at all. |
Lionheart01 | 1 | 2 weeks ago by Mike (Admin) 11:05pm, 1st Dec 2018 |
| Tzumi Sound Mates not connecting |
Shanna | 6 | 2 weeks ago by 3:49pm, 1st Dec 2018 |
| Tzumi Soundmates : when making call on the earbuds I only hear on right earbud |
marcus | 1 | 2 weeks ago by 2:25am, 30th Nov 2018 |
| Can I use Tzumi Soundmates one at a time ? Problems connecting a Tzumi Sound Mates to a Samsung galaxy s6 |
Bec | 0 | 1 month ago 1:58am, 13th Nov 2018 |
| Hello, I would appreciate an answer if anyone has the time, my Tzumi Soundmates wont connect to each other. |
Ian LaRue | 1 | 3 weeks ago by Juan (Admin) 3:38pm, 25th Nov 2018 |
| Tzumi SoundMates Buds pairing problem |
Dennis | 10 | 3 weeks ago by Pedro (Admin) 2:40pm, 25th Nov 2018 |
| Cant find soundmate on my device |
Toun | 3 | 4 weeks ago by Chris (Admin) 5:41pm, 18th Nov 2018 |
| Right Tzumi Sound Mates earbud won't power on |
Miguel | 8 | 4 weeks ago by Isaiah 12:48am, 18th Nov 2018 |
| Can hear music from both but not phone call Problems connecting a Tzumi Sound Mates to an iPhone 7 Plus |
Mae | 2 | 4 weeks ago by 11:49pm, 15th Nov 2018 |
| How do I get my left to connect with my right? |
Samantha | 1 | 1 month ago by Colin (Admin) 11:48am, 14th Nov 2018 |
| Sound from both Tzumi sound buds |
Raquitha | 0 | 1 month ago 8:34pm, 12th Nov 2018 |
| problems with pairing |
Christina | 1 | 1 month ago by Colin (Admin) 10:23am, 14th Nov 2018 |
| My sound mates ear buds won't pair together or let me switch from one to the other Problems connecting a Tzumi Sound Mates to a Lg phone |
Devon | 1 | 1 month ago by Chris (Admin) 9:36am, 14th Nov 2018 |
| Tzumi soundmates won't pair together |
Dalton | 6 | 1 month ago by 1:14pm, 10th Nov 2018 |
| Left headphone completely stopped working. |
Tayia | 1 | 1 month ago by Colin (Admin) 11:55pm, 9th Nov 2018 |
| Wont turn on |
Ramone | 1 | 1 month ago by Luis (Admin) 1:59am, 6th Nov 2018 |
| Device not charging |
Rebecca | 1 | 1 month ago by Pedro (Admin) 1:58am, 6th Nov 2018 |
| Right earbud powers off immediately after powering on |
Liv | 1 | 1 month ago by Mike (Admin) 1:42am, 6th Nov 2018 |
| SoundMates Pairing |
Kiersten Jones | 1 | 1 month ago by John (Admin) 11:05am, 1st Nov 2018 |
| Wont show up in Bluetooth search list the pair help.... |
Brandon | 1 | 1 month ago by Pedro (Admin) 10:53am, 1st Nov 2018 |
| Bluetooth will not connect to each other |
Eugene Jones | 1 | 1 month ago by Juan (Admin) 10:50am, 1st Nov 2018 |
| Volume Control is disabled |
David | 1 | 2 months ago by John (Admin) 10:03pm, 29th Oct 2018 |
| Right bud flashing red and blue. |
Anonymous | 2 | 2 months ago by 10:08pm, 26th Oct 2018 |
| My soundmates wont both pair |
Liz | 1 | 2 months ago by Chris (Admin) 9:51pm, 26th Oct 2018 |
| I cant pair my tzumi bluetooth soundmates wireless earbuds I can pair them but When I go to wait for the chime I dont hear it and I only get sound out of the left ear bud |
Christopher Lopez | 1 | 2 months ago by Chris (Admin) 9:31pm, 26th Oct 2018 |
| Sound only one side at a time |
Kim | 1 | 2 months ago by Pedro (Admin) 10:42am, 22nd Oct 2018 |
| One side of the soundmates are working, but the other isn't. It keeps on flashing blue and red quickly |
Caleb | 1 | 2 months ago by Mike (Admin) 10:40am, 22nd Oct 2018 |
| Headphones cause a delay in youtube and in netflix |
Jonathon Rahim | 1 | 2 months ago by Pedro (Admin) 10:39am, 22nd Oct 2018 |
| get longer battery life |
Norbert Bennetts | 1 | 2 months ago by Luis (Admin) 10:17am, 22nd Oct 2018 |
| Right earbud wont pair. |
Karen | 1 | 2 months ago by Mike (Admin) 11:34pm, 16th Oct 2018 |
| Left earbuds volume is really low |
Kevin J Williamson | 1 | 2 months ago by Pedro (Admin) 11:44pm, 8th Oct 2018 |
| Going to next song Problems connecting a Tzumi Sound Mates to Any device |
Travey | 2 | 3 months ago by Travey 2:18am, 26th Sep 2018 |
| Tzumi Sound mates : left earbud is lit red |
Benjamin Griffin | 1 | 3 months ago by Chris (Admin) 6:13pm, 18th Sep 2018 |
| Tzumi Soundmates : why will they charge but not turn on or work? |
Aaron Dean | 0 | 3 months ago 3:14am, 15th Sep 2018 |
| Right ear doesn't turn on. |
Grayson B | 2 | 3 months ago by Grayson B 8:12pm, 4th Sep 2018 |
| One earbud not turning on Problems connecting a Tzumi Sound Mates to an iPhone 6s |
Tre | 2 | 3 months ago by Juan (Admin) 9:50am, 3rd Sep 2018 |
| Both ear buds work for music but only one works on phone calls |
Deanna | 3 | 3 months ago by Juan (Admin) 9:49am, 3rd Sep 2018 |
| Earbud won't work Problems connecting a Tzumi Sound Mates to a Moto z2 play |
Lucas | 3 | 4 months ago by Juan (Admin) 9:41am, 27th Aug 2018 |
| The earbuds is not connecting |
Tsheten | 2 | 4 months ago by Jackie 11:59pm, 25th Aug 2018 |
| When watching videos there is sound lag |
Bryon hinton | 5 | 4 months ago by Andy (Admin) 5:46pm, 23rd Aug 2018 |
| Wont stay charged |
Darrold tannehill | 1 | 4 months ago by Juan (Admin) 11:57am, 23rd Aug 2018 |
| My left earbud wont do anything |
Cassandra Glover | 1 | 4 months ago by Colin (Admin) 11:19pm, 16th Aug 2018 |
| Both buds do not work at the same time. |
Aldo Bennigsohn | 5 | 4 months ago by mauricio 2:21pm, 15th Aug 2018 |
| Tzumi sound mates won't power on |
Tracey England | 0 | 4 months ago 5:05am, 10th Aug 2018 |
| Can anyone help me turn on my wireless ear buds/ head phones? |
Brandon | 0 | 4 months ago by Shubhankar 6:06am, 9th Aug 2018 |
| Music wont play in both ear pods Problems connecting a Tzumi Sound Mates to an iPhone 6s plus |
Teanna | 2 | 4 months ago by geeda 2:37am, 6th Aug 2018 |
| Tzumi Sound Mates won't power on |
LL Weaver | 1 | 4 months ago by Mike (Admin) 2:44pm, 3rd Aug 2018 |
| Tzumi Sound Mates wont turn on |
Doel | 1 | 4 months ago by Juan (Admin) 2:35pm, 3rd Aug 2018 |
| The left ear pod will not connect |
Sam | 0 | 4 months ago 2:07am, 1st Aug 2018 |
| It wont play anything after I pair and connect to the device |
Rony | 1 | 5 months ago by John (Admin) 12:48pm, 31st Jul 2018 |
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