Bluetooth Doctor
Your resource for Bluetooth Troubleshooting and Technical Support
Bluetooth Troubleshooter Tool
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Bluetooth Troubleshooter Tool
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Are you being requested for a pairing key that you don't know?
Checking you have an actual Bluetooth device
Make sure both devices are ready to “pair”
Remember: New Bluetooth devices shouldn’t need drivers
Not every Bluetooth device can pair with every other Bluetooth device
Be aware of interference from other devices
Make sure you have sufficient battery in your Bluetooth device
Make sure that your paired connection still exists
Reboot the devices that won’t pair
Delete any previous pairing saved in your host device and pair again
Check your device drivers have not stopped functioning
Are you also using USB 3 devices with your host computer?
Make sure that your host computer system has the latest updates installed
Check the problem does not occur only in specific locations
There is no audio playback when connecting my device to my car audio system
Some of the in-car features of my smartphone are not working when connected to my car
Check that OS X is actively paired to your device
If experiencing choppy audio
Check in the Device manager for problems with your Bluetooth adapter
Try to obtain more recent driver files for your Bluetooth adapter
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